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Airtel Recruitment 2023
As a Call Center Representative, you will be responsible for providing customer service support and handling customer inquiries.
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This will include answering phone calls, responding to emails, and handling web chat support. You will need to be able to provide accurate information and solutions to customers quickly and efficiently. You will also be required to help customers with their orders, manage customer accounts, and troubleshoot any issues that may arise. In addition, you will be responsible for responding to customer complaints, documenting customer interactions, and updating customer records in the system.
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To be successful in this role, you must have excellent communication and problem-solving skills and be able to work well under pressure.