Airtel Recruitment 2023

The Supervisor is responsible for overseeing the day-to-day operations of a customer service team. This position requires strong leadership and communication skills, as well as the ability to motivate and inspire team members.

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Responsibilities:

• Oversee the day-to-day operations of a customer service team.
• Manage the team's performance and ensure that goals are met.
• Provide training and development opportunities to team members.
• Resolve customer complaints and issues.
• Work with the Customer Service Manager to develop and implement customer service strategies.

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Skills:

• Strong leadership and communication skills.
• Ability to motivate and inspire team members.
• Ability to resolve customer complaints and issues.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.