Capgemini Recruitment 2023

The Help Desk Associate is responsible for providing first level technical support to end users for software, hardware and network problems.

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Responsibilities:

- Support users with software, hardware and network problems

- Assist with the set-up of new equipment

- Troubleshoot and diagnose problems

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Skills:

- 2 years of experience in a help desk or technical support role

- Knowledge of computer software, hardware and networks