Flipkart Recruitment 2023

Help Desk Personnel are responsible for providing technical assistance, troubleshooting, and resolving various computer-related issues.

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They may be responsible for installing and configuring software, hardware, and other devices. Additionally, they may be responsible for providing training and support to employees and customers, as well as ensuring the security of the company's systems and data. They may be required to take incoming calls, research and diagnose problems, and provide immediate solutions. They should also be able to suggest ways to improve the company's overall operational efficiency.

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Help Desk personnel should be knowledgeable about the company's technology, products and services, and current industry developments. They must also be able to communicate effectively with customers, fellow employees, and other stakeholders.