Position title
HDFC Bank Recruitment 2023 - Customer Care Executive
Job Location
Maharashtra, India
Remote work from: India




Base Salary
Rs.20,000-Rs.22,000 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

HDFC Bank Jobs For Freshers

Customer Care Executive job notification has been published in HDFC Bank. Experience and freshers both candidates can apply for this job.

  • Operations: Identify high transacting customers and reduce the transactions of these customers a.
  • Identify Depleting customers and control them b.
  • Reduce or improve on Band 1 and Band 2 Customers c.
  • Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.
  • Retail FX transactions processing.
  • Vault Custodian Ensure highest level of customer service.
  • Ensure that outward clearing process is adhered to.
  • ATM custodian.
  • Identification of counterfeit cash and ensure adherence of process laid down by the bank B.
  • Reporting: Fortnightly reporting on cash transactions over Rs.
  • 00 lacs Report for any suspicious transactions (also maintain the AML register) FX transaction reporting on time to TAG and Treasury Mumbai before Cutoff time using FX software.
  • Reporting of suspense accounts, deferred accounts, accounts payable/ receivable, Reconciliation and maintenance of suspense accounts register, as per the required format and filing them Reporting of fortnightly suspense / TOD and QRS reports and filing them.
  • CBDT schedules reporting to WBO before Cut off times.

 




 

Skills

  • 3. NRI Product and Regulatory Knowledge
Important Links

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Date posted
December 27, 2022
Valid through
June 30, 2023
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Position: HDFC Bank Recruitment 2023 - Customer Care Executive

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