Jio Jobs For Freshers

Customer Care Executive job notification has been published in Jio. Experience and freshers both candidates can apply for this job.

Organization Name: Jio

Post Title: Customer Care Executive

Job Location: All India

Application Fees: Not Mentioned in Official Website

No Of Vacancies: 1+

Customer Support Executive Responsibilities:

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.