Sony Recruitment 2023

The Client Service Specialist executive is responsible for handling customer complaints and providing them with solutions and alternative options.

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Responsibilities:

• Responding to customer enquiries via telephone, email or live chat.
•  Identifying and resolving customer complaints.
• Updating customer accounts with changes.

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Skills and qualifications:

• At least one year of customer service experience.
• Fluent in English.
• Strong computer skills.