Sony Recruitment 2023

The customer service executive is responsible for handling customer complaints and providing them with solutions and alternative options.

Responsibilities:

• Responding to customer enquiries via telephone, email or live chat.
•  Identifying and resolving customer complaints.
• Updating customer accounts with changes.

.

Skills and qualifications:

• At least one year of customer service experience.
• Fluent in English.
• Strong computer skills.