TCS Recruitment 2023

The Post Telecalling Executive is responsible for providing post-sales support.

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Responsibilities: 

• Answer customer queries and complaints, provide information
• Resolve customer complaints by investigating problems and finding solutions
• Train customers on how to use products and services

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Qualifications:

• Minimum 1 year of experience in providing post-sales support to customers in a telecommunications environment or Certificate in Telecommunication or in a related field
• Diploma or Certificate in Telecommunication or in a related field
• Strong customer service orientation and interpersonal skills